Support and help

Instructions on how to obtain help, available resources and incident inquiries.

How can I get help or support?
These are LabsMobile's support channels: Chat web. Available in and in the WebSMS application. Business hours from 8am to 10pm (GMT). ...
Wed, 15 Sep, 2021 at 12:48 AM
SMS API support resources
These are the resources available on the LabsMobile SMS API: API Versions for sending and managing SMS messages: API POST JSON. Web of specification, doc...
Tue, 13 Jul, 2021 at 2:17 PM
How to check if there is an incident?
It is possible to consult the status of the platform LabsMobile at On this site you can check the availability of the di...
Wed, 26 May, 2021 at 5:51 PM
What do I do if my messages are not delivered?
The first step is to verify if the message or delivery has been processed and/or received by the LabsMobile platform. For this, the following checks must be...
Wed, 26 May, 2021 at 5:52 PM