Support and help

Instructions on how to obtain help, available resources and incident inquiries.

How and when to get help or support?
These are LabsMobile's support channels: Chat web. Available in labsmobile.com and in the WebSMS application. Available during business hours from 7a...
Tue, 22 Nov, 2022 at 10:44 AM
SMS API support resources
These are theĀ resources available on the LabsMobile SMS API: API VersionsĀ for sending and managing SMS messages: API POST JSON. Web of specification, doc...
Tue, 13 Jul, 2021 at 2:17 PM
How to check if there is an incident?
It is possible to consult the status of the platform LabsMobile at https://status.labsmobile.com/. On this site you can check the availability of the di...
Wed, 26 May, 2021 at 5:51 PM
What do I do if my messages are not delivered?
The first step is to verify if the message or delivery has been processed and/or received by the LabsMobile platform. For this, the following checks must be...
Wed, 26 May, 2021 at 5:52 PM