All accounts have a unique link for recipients to access an unsubscribe form.

The unsubscribe link is in the format and it's available in all submission forms. It can be used in any delivery method (WebSMS or API).

When a recipient unsubscribes their number, they will be added automatically in the Blacklist of the account and it will be sent an email notification.

In the section Blacklist can be consulted and modify the numbers currently unsubscribed.  The numbers present in the Blacklist will not receive any message sent from that account.

We recommend that only one link appear in the text to avoid errors or diversification in clicks. If a url is already added, we recommend that access to the unsubscribe form be displayed on the landing page.