Message status and history

Information on message status inquiries, errors, and delivery confirmations.

Statuses of an SMS message
Sent SMS messages can be found in the following states: Processed: the message has been received and has been processed by the LabsMobile platform. This i...
Fri, 18 Aug, 2023 at 11:56 AM
What are delivery confirmations?
Delivery confirmations are notifications that come from the local telephone operator of the destination country. It means that the message has reached the d...
Tue, 8 Aug, 2023 at 9:41 AM
What errors can happen when sending SMS?
Errors in the sending and delivery of messages can have different reasons depending on the status of the message: Status Rejected: The destination number...
Tue, 8 Aug, 2023 at 9:45 AM
How to check the status and data of a sent SMS?
In the control panel (WebSMS application) there is the section History where you can consult the information ; and the status of any sending or campaign. ...
Tue, 8 Aug, 2023 at 9:49 AM
What does "Destination not allowed" mean and how to solve it?
The "Destination not allowed" status of a message means that the destination is not enabled or allowed for that account. It can be caused by two r...
Tue, 26 Sep, 2023 at 12:56 PM
What retention or until when can I consult sent SMS?
As stated in the Terms of Service and as stated in the Spanish Law* data retention on the LabsMobile platform is 12 months.  This affects all WebSMS sec...
Tue, 26 Sep, 2023 at 1:05 PM